Q1: What is the estimated delivery timeline?
For small orders, delivery typically requires 7 working days. For OEM orders, timeline varies based on requirements.
Q2: Is there a minimum order quantity (MOQ)?
The MOQ varies depending on the specific product model.
Q3: What payment methods are accepted?
We accept various payment terms, including T/T (Telegraphic Transfer).
Q4: What is the warranty coverage for your products?
All PTZ products and modules are covered by a standard 1-year warranty.
Q5: Do you provide after-sales technical support?
Yes, we offer lifetime technical support. Technical inquiries are generally responded to within 24 hours.
Q6: Is the camera suitable for marine environments?
Yes, with its IP67-rated waterproof housing and robust construction, it is highly suitable for marine and coastal monitoring.
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